Integration & Software Development
Integration & Software Development · Capability

System-to-system integration

Acumatica, Sage, PaySpace, banks, e-commerce and industry platforms connected through their proper APIs — resilient to volume, honest about failures, logged end to end.

Integration work only earns its keep when it survives real conditions: a bank's file drops late, an e-commerce platform throttles you during a sale, a payroll run for hundreds of employees needs to post without timing out. We build against Acumatica's REST and OData endpoints, Sage's APIs, PaySpace's REST/OData service, and the various bank and marketplace interfaces the same way regardless of vendor: authenticate properly, respect rate limits, batch or paginate where volume demands it, and never assume a single call succeeded just because it returned.

The part most integrations skip is what happens when a call fails. Ours log every request and response, retry transient failures instead of silently dropping them, and surface a clear error to a human when something needs a human. That matters more in Botswana than the sales pitch admits: connectivity between an office, a bank's gateway and a cloud-hosted ERP is not always a straight line, so an integration that assumes perfect uptime will eventually lose data quietly. Ours are built to fail loudly instead.

Part of Integration & Software Development

The most expensive software in most organisations is the spreadsheet bridging two systems that should be connected. Our in-house developers build robust, documented integrations — ERP to payroll, banking, e-commerce, government platforms — and custom portals, mobile apps and APIs where off-the-shelf ends.

Also part of Integration & Software Development
Questions we hear about Integration & Software Development
Should we build custom software or buy off-the-shelf?

Buy when a standard process fits — it is faster, cheaper and vendor-maintained. Build when the process is your competitive edge, the integrations are complex, or nothing fits how you actually work. The middle path we often recommend: extend the platform you already own before building from scratch. And the honest truth about custom: its real cost arrives after go-live, so we budget maintenance from day one.

Why should our website talk to our ERP or CRM — isn't a contact form enough?

A form that emails an inbox loses leads to leave, sickness and full mailboxes. Wired into the CRM, every enquiry arrives instantly with its source and history attached, gets assigned automatically, and shows up in the pipeline your management already reads. This website works exactly that way — every form posts straight into our CRM. It is the cheapest sales improvement most businesses can make.

How long does an integration take to build?

It depends almost entirely on the systems at each end. Two modern platforms with documented APIs connect in days to weeks; a legacy system with no API takes longer and sometimes needs a different route entirely. We quote after seeing both systems — anyone who quotes before that is guessing.

Who maintains the integration after it goes live?

We do, on contract — and we build for it: every integration ships documented, monitored and logged end to end, with a handover pack so there is no black box and no key-person risk. If something fails at three in the morning, the failure is honest, visible and recoverable.

Platforms: Acumatica API · Sage 300 ERP API · PaySpace API · Custom development