Integration & Software Development
Integration & Software Development · Capability

Custom development

Portals, field applications and APIs built by the same team that knows your ERP from the inside — including offline-capable mobile apps for where connectivity is a constraint.

A portal or field app built by a team that has never opened your ERP's data model tends to reverse-engineer assumptions that are already sitting in your GL, your inventory structure or your payroll rules. We build the customer portals, technician and field applications, and the APIs that expose your Acumatica or Sage data using the same customisation layer and the same schema knowledge we use for ERP work itself, so the app reflects how your business actually posts transactions rather than a generic guess at it.

Where field staff work outside reliable coverage, we build for that explicitly rather than hoping the connection holds: local storage as the source of truth on the device, changes queued and synced once a signal returns, and a defined rule for what happens when the same record was edited both offline and on the server in the meantime. That last part is the one most "offline apps" skip, and it's the one that determines whether staff trust the app or start keeping a paper backup.

Part of Integration & Software Development

The most expensive software in most organisations is the spreadsheet bridging two systems that should be connected. Our in-house developers build robust, documented integrations — ERP to payroll, banking, e-commerce, government platforms — and custom portals, mobile apps and APIs where off-the-shelf ends.

Also part of Integration & Software Development
Questions we hear about Integration & Software Development
Should we build custom software or buy off-the-shelf?

Buy when a standard process fits — it is faster, cheaper and vendor-maintained. Build when the process is your competitive edge, the integrations are complex, or nothing fits how you actually work. The middle path we often recommend: extend the platform you already own before building from scratch. And the honest truth about custom: its real cost arrives after go-live, so we budget maintenance from day one.

Why should our website talk to our ERP or CRM — isn't a contact form enough?

A form that emails an inbox loses leads to leave, sickness and full mailboxes. Wired into the CRM, every enquiry arrives instantly with its source and history attached, gets assigned automatically, and shows up in the pipeline your management already reads. This website works exactly that way — every form posts straight into our CRM. It is the cheapest sales improvement most businesses can make.

How long does an integration take to build?

It depends almost entirely on the systems at each end. Two modern platforms with documented APIs connect in days to weeks; a legacy system with no API takes longer and sometimes needs a different route entirely. We quote after seeing both systems — anyone who quotes before that is guessing.

Who maintains the integration after it goes live?

We do, on contract — and we build for it: every integration ships documented, monitored and logged end to end, with a handover pack so there is no black box and no key-person risk. If something fails at three in the morning, the failure is honest, visible and recoverable.

Platforms: Acumatica API · Sage 300 ERP API · PaySpace API · Custom development