ZebTec is trotting over to Sage CRM...
Loading your AccTech client portalZebTec is trotting over to Sage CRM...
Loading your AccTech client portalA secure portal linked to your existing AccTech customer account: your support cases, time booked, SLA hours and company details in one place, with more modules switching on in phases.
Use your company's Microsoft 365 or Google account if you have one. Otherwise sign in with your email, a password and an authenticator app. First time? Set up your login.
Sign in with your Microsoft 365 or Google account, or with your email, a password and an authenticator app. Access is linked to your AccTech customer record.
Log a case online, follow your open and recently closed cases, and see the time our consultants booked on each one.
Your SLA hours used and remaining, and the hours we worked for you each month, chargeable and non-billable.
Keep your company details up to date, re-activate a contact or add a new one, and request portal access for colleagues.
Your account manager, recent and upcoming visits, and the concerns and roadmap items we are tracking for you.
Your team's training history and certificates in one place, with refresher courses suggested when skills need renewing.
Introduce another business to AccTech from the portal and it lands straight with our sales team.
Query any timesheet entry straight from the case it was booked on. It goes directly to your account team.
View and track your sales orders: status, quantities and expected dates, straight from the ERP.
Live invoice balances, account statements and documents on demand, with no more waiting for month-end emails.
Settle invoices securely through DPO Pay, by card or mobile money, right from your statement.
Your price lists and current product brochures, always the latest version, in one place.
Live Acronis backup and cyber-protection usage per subscription: see exactly what you are consuming and covered for.
Guided annual KYC reviews, contract records, and management of who at your organisation may receive sensitive data, in line with Botswana's Data Protection Act.
A few things clients ask us for often — available now, no sign-in required.
The remote-access client our support team uses to connect to your machine during a live session — only ever active while you're on a call with us.
ProductivityReinstall or set up Word, Excel, Outlook and Teams on a new device using your existing Microsoft 365 licence.
UtilityFree PDF reader for viewing statements, invoices and reports we send you.
File transferFor larger files or bulk data exchange, we can set you up with SFTP access — contact us and we'll send connection details.