After go-live
SLA-backed support from Gaborone, periodic health checks, and optimisation as your processes evolve — the system should keep fitting the business, not the other way around.
Go-live is the start of the relationship, not the end of the project. Support runs against an SLA from our Gaborone office, so response and resolution times are commitments you can hold us to rather than best-effort promises, and the team resolving an issue already knows how your instance was configured rather than starting from a generic ticket queue. Periodic health checks catch the drift that accumulates in any live system — reports built once and never revisited, workarounds that crept back in, users who never got trained on a feature added six months after go-live.
Businesses change: new product lines, new regulatory requirements, growth into new sites or currencies, processes that simply worked better on paper than they do at scale. Optimisation after go-live means the system gets adjusted to keep fitting how the business actually runs, rather than the business quietly adapting itself around software that stood still. That's a different relationship to the one where a partner disappears after go-live and only resurfaces when something breaks — the point is that the system keeps earning its place, not just keeps running.
We implement ERP end to end — process design, configuration, data migration, go-live and the support that follows — across Acumatica, the Sage range (Sage 300 ERP, Sage Intacct, Sage Evolution, Sage X3) and Microsoft Dynamics 365 Business Central, matched to your size and sector. The goal is not software installed; it is month-end that closes on time, numbers leadership can trust, and operations captured once instead of three times.
Implementation done properly
Requirements and process design before configuration; migration with reconciliations you can sign off; user training by role; a go-live plan with a rollback path.
Acumatica Cloud ERP
Modern cloud ERP for finance, distribution, projects and CRM — unlimited-user licensing and a full REST API for the integrations that come later.
Sage 300 ERP
The financial workhorse trusted by Botswana organisations for decades — we implement, upgrade, optimise and support it, and when the time comes, we migrate it to the cloud without drama.
The wider Sage stable
Sage Intacct for cloud financials, Sage Evolution for mid-market operations, Sage X3 for larger and multi-site enterprises — implemented and supported by certified Sage consultants who pick the edition that fits, not the one on special.
Microsoft Dynamics 365 Business Central
Microsoft's mid-market ERP, at home in organisations already living in Microsoft 365 and Azure — finance, operations and reporting inside the ecosystem your team uses daily.
Fixed assets with 4asset & 4verify
The 4Sight group's fixed-asset management and physical-verification tools — an asset register that reconciles to the general ledger, and barcode-driven verification counts that stand up to audit. Particularly at home in parastatals and grant-funded organisations.
How much does an ERP system cost in Botswana?
No honest partner quotes a figure before scoping, because the cost is three things: software licensing, implementation services and ongoing support. The drivers are user and transaction volume, which modules you switch on, how much data migrates, and what integrates. Licensing models differ too — Sage 300 ERP, Intacct and Business Central price per user, while Acumatica prices on consumption with unlimited users, which suits businesses with many casual users. We scope first, then quote.
How long does an ERP implementation take?
A focused financials-only implementation runs six to twelve weeks; a typical mid-market project across finance, inventory and operations runs three to nine months. The single biggest schedule risk is the quality of your existing data — which is why our method reconciles migrated data early, not at go-live.
Should we choose cloud or on-premise ERP?
Cloud gives you predictable monthly cost, vendor-managed updates and access from anywhere; on-premise gives you capital ownership and full control. In Botswana two more factors matter: connectivity resilience and where your data lives under the Data Protection Act. We implement both, and can host locally on Replic8 Cloud or on Microsoft Azure — so the answer follows your situation, not our stock.
We run Sage Pastel or Sage 200 Evolution — what is the upgrade path?
Sage's own direction is Sage Intacct for cloud financials and Sage X3 for complex manufacturing and distribution. An upgrade is not starting over: master records and opening balances migrate, and transaction history is kept in a read-only archive. A typical Evolution-to-Intacct move lands in two to four months depending on data quality and integrations.
Sage 300 ERP or Acumatica — which is right for us?
We implement and support both, so this is a fit question, not a sales pitch. Sage 300 ERP is a mature multi-entity, multi-currency workhorse with a large Botswana installed base; Acumatica is cloud-native with unlimited-user licensing, mobile access and an open API. The right answer comes from a structured demo against your own processes — which is exactly how we run selection.
Platforms: Acumatica · Sage 300 ERP · Sage Intacct · Sage Evolution · Sage X3 · Dynamics 365 Business Central · 4asset & 4verify